Sticky Posts
eClaims System Maintenance Advisory
Dear Valued eClaims Clients, Please be informed that the BizBox eClaims system will undergo system maintenance today: 📅 Date: January 12, 2026 ⏰ Time: Starting at 8:00 PM onwards During this period, access to the BizBox eClaims may be temporarily unavailable
MARCH 31, 2025 | Status Update on eSOA and CF5 Implementation
Status Update on eSOA and CF5 Implementation | March 31, 2025 Dear Valued Clients, We understand that many of you are seeking updates on the status of the eSOA and CF5 implementation starting April 1, 2025. We would like to assure everyone that all system
Advisory: PIS and Beacon eClaims Downtime
Dear Valued eClaims Clients, We are pleased to announce that we will proceed with the scheduled rollout of the upgraded Beacon environment — a major enhancement focused on improving system speed, stability, and overall performance. These upgrades aim
October 07, 2025 | eClaims Web Service Connectivity
Dear Valued Clients, We understand how frustrating it can be when things don’t work as expected. We want to inform you that the eClaims web service is currently experiencing intermittent connection issues. Please rest assured that our team is actively
JULY 21, 2025 | All Concerns Must Now Be Submitted via Helpdesk Portal
Helpdesk Process Update: All Concerns Must Now Be Submitted via Helpdesk Portal Dear Valued Clients, Effective July 28, 2025, all support requests must be submitted through the BizBox Helpdesk Portal. We will no longer process requests sent directly to
Popular Articles
GS-002 Bizbox Service Level of Agreement
is document represents a Service Level Agreement ("SLA" or "Agreement"), between the BIZBOX and the CLIENT for the provisioning of IT services required to support and sustain the BIZBOX line of solutions for CLIENT’s operations. The document will ...
GS-001 Bizbox Terms and Conditions
In line with our goal to provide our clients excellent service, Bizbox Inc. takes this opportunity to let everyone know that we have established an online community network where everyone can collaborate and share great ideas. This online community ...
FMS-029 - Adding of Alphanumeric Tax Code – Disbursement Voucher
This procedure offers comprehensive guidance on encoding Alphanumeric tax codes when creating disbursement vouchers. Through this process, users can seamlessly add various ATC types along with their corresponding tax rates, followed by a ...
001 - How to plot schedule
1. On the leftmost part of HR Payroll module, select Timekeeping, Schedules & DTR, Schedules and click Plot/Assign. Figure 17. How to Plot Schedule – Plot/assign 2. First, we must choose the employee/s we wish to assign schedule to by clicking the ...
8.26.15.1
We are delighted to share with you a set of new features and a list of fixes that we have in store for the June 2024 official release. With the improved quality and enhanced options, you can now experience a better Hospital Information System 8. The ...
Recent Topics
BIZBOX USER GROUP CHAT
Good Day! Meron pa bang Active Group Chat ng mga Bizbox User? Pasali po or mag create nalang bago para makapagtulongan kung meron nakakaalam sa mga issues. Ambagal kasi replies sa tickets. Thank you.
cannot edit admission diagnosis
Follow up ticket #309921.. pls.. thank you
SOA IN SENIOR DISCOUNT NOT CORRECT AND WITH CF2 DIFFERENT CREDIT ADJUSTMENT (NOT CORRECT AMOUNT)
Goodafternoon sir/maam, we would like to inform that our concern is still pending and still we have encountering errors or problems on our system.
TICKET # 309801 HINDI PA NA FIXED YUNG TICKET KO PERO BAKIT NA CLOSED NA?
GOOD DAY, The issue regarding VAT and Senior Discount has not yet been fixed yet, but my ticket was already closed. Could you please help me reopen or check on this concern? Thank you.
How to EDit EXAM UPSHOTS REFERENCE RAGE
Panu maedit na mlagayan xa ng reference rage
CF5
Good day Hello Maam/Sir, we ask a CF5 according to philhealth compliance
SUMMARY OF ALL PHILHEALTH CLAIMS WITH STATUS
Hi Bizbox, Going thru all the reports provided in the PhilHealth Information System (PIS), I noticed that you have no complete reporting for all PhilHealth Claims Summary, with customizable date range set-up, "filter-able" status of claims and combine
FOLLOW UP TICKET #312704
follow up ticket #312704
Follow up ticket po #313151 #311615 Malapit na po mag expire ung claims thank you.
Good day po maam sir. Follow up ticket po . Malapit na po mag expire ung claims.
postpartum are
postpartum care
ADDITIONAL PACKAGE ANTENATAL ANCV01
TICKET # ANCV01
FOLLOW UP TICKET ID #312974
FOLLOW UP TICKET ID #312974, MALAPIT NA PONG MAG 60DAYS YUNG CLAIMS NEED NA PO MATRANSMIT, HINDI PO KASI NAMIN MATRANSMIT NAG E-ERROR SYA PAKI ASSIST PO SANA KAMI
Follow-up Ticket #312443
Good day Sir/Ma'am. We would like to follow up our ticket #312443 for us to proceed with our transaction related to Antenatal Care Services. Your positive and urgent response is a big help to us. Thank you so much.
BIZBOX version
FOLLOW UP MY TICKET #306664 #313023 #312797
please follow up po 312797 313023 312797
FOLLOW UP TICKET ID #312974
Follow up ko po ticket Id# 312974, mag 60 days na po kasi yung claims.
follow up ticket #313341 #313337 #310656 #312875
follow up ticket #313341 #313337 #310656 #312875
FOLLOW UP TICKET
Good day Follow up ko lang po yung ticket numbers #242535 #242270 thank you
FOLLOWUP TICKET #312918
PAFOLLOW UP NAMAN PO NETONG TICKET, THANK YOU.
FOLLOW UP TICKET ID #312974
Follow up ko po ticket id# 312974 malapit na pong mag due date ung claims,
follow up ticket #312704
ticket #312704
Follow-up Ticket #312298
Follow-up Ticket #312298
FOLLOW UP ON TICKET #311261 #311257 #309142
FOLLOW UP ON TICKET #311261 #311257 #309142
FOLLOW UP TICKET TRAINING #300061
FOLLOW UP TICKET TRAINING #300061 ALREADY PAID MORE THAN A MONTH
FOLLOW UP
TICKET ##310631
IS THERE ANY NEW VERSION OF HIS SYSTEM?
Meron po ba new version ang HIS system? Regards, Mark
FF UP TICKET PO
pa follow up po ng ticket #311198
member is not valid / not eligible with 2 issues found
1. Two of our claim with TR No. 260710119837 (Vallejera, Ariane Artates) and TR No. 260328009152 ( Rivera, Elijah Daclag) is not eligible. We already call Philhealth office but on their system this 2 patient details was already updated but in our system
HIS - Outpatient ( Hemodialysis Benefits Package Agreement Form )
does anyone uses Hemodialysis Benefits Package Agreement Form? in the HIS OPD module?
followup ticket
Follow-up ticket #309129
BANK LISTS
Good Day! can we ask for additional box options where can we edit manually and add the bank not included in in the lists on systems. Thank you
FOLLOWUP PO KAMI NG TICKET PLS. #311553 at #309828
FOLLOWUP PO KAMI NG TICKET PLS. #311553 at #309828
OECB - PF
Ano po solution sa OECB - meron na po PF, pero bakit may lumabas sa others po.
ask for your available payment methods
Good day! We would like to settle our outstanding balance at the soonest possible time. May we kindly request your available payment methods or bank account details? If access to the BizBox Client Billing Portal is required, we would also appreciate it
Follow-up #312229
Registry Number =0, Hindi maka discount
FOLLOW UP TICKET!!! 30921 AND 311532. MA EXPIRED NALANG YUNG DOCUMENTS NAMIN. WALA PARING SAGOT
PLEASE LANG URGENT ITO
log in error
log in error
FOLLOW UP TICKET #300061
FOLLOW UP THIS TICKET TRAINING #300061
FOLLOW UP TICKET #311593
FOLLOW UP TICKET #311593
ERROR LOG IN
CANT LOG IN EVEN USING PROVIDED USER AND PASSWORD.