Connection Problem - July 04, 2023
Sir / Madame: Good day. May problema na naman po sa connection ng Beacon.
JULY 13, 2023 | Important Update: Implementation Guidelines for "PhilHealth Circular 2023-0009" - Institutionalization of 156 Hemodialysis Sessions
To all our valued clients, We would like to inform you about the recent PhilHealth Circular 2023-0009, which introduces the Institutionalization of 156 Hemodialysis Sessions. To assist you in understanding and implementing this Circular within Bizbox
JULY 26, 2023 | Advisory: Importance of Backing Up Bizbox Database and Reports
Dear Bizbox HIS, EHR, QMeUp and HRP Users, We would like to emphasize the critical importance of having a backup copy of your Bizbox Database and Reports. This practice ensures that you can restore all your data from an earlier point in time in case of
JULY 25, 2023 | 8.26.14.27 Release Notes
To all HS8 Users, Good day. We are glad to inform you that HIS version 8.26.14.27 is now available. This version includes fixes and enhancements from the previous exe versions. https://helpdesk.bizbox.ph/.../release-notes-8-26-14-27 You may view the attached
JULY 24, 2023 | Important Notice: Utilize PhilHealth RSM for Claim Verification and Avoid Duplicate Submissions
Dear valued clients, We want to emphasize the value of using the PhilHealth Reconciliation Summary Module (RSM) as a crucial resource to verify the successful submission of specific claims. If you encounter transmit errors or issues while uploading eClaims
JULY 21, 2023 | Bizbox Advisory - PhilHealth Optimization Update
Dear valued clients, We would like to take this opportunity to provide you with an update on the current status following the release of the optimizations advisory a week ago. As part of the optimization process, PhilHealth has recommended specific timeframes
Request to change Email in Bizbox Helpdsk
Hi I would like to request to change and update email istead of baylonjoan18@gmail.com kindly update into mugincphiceclaims1@gmail.com
JULY 18, 2023 | PhilHealth Circular 2023-0004 - Electronic Data Submisson of SOA for ACR and Identified PhilHealth Benefits
To our valued eClaims users, In light of the recently published PhilHealth Circular, we have prepared a set of initial FAQs to address common questions and concerns, aiming to provide clarity on the key aspects of the Circular. Please find the attached
Help Desk Notification
Is it possible to have a notification every there is new message or reply in our ticket?.
JULY 03, 2023 | Philhealth Circular No. 2023-0004 - Electronic Data Submission of SOA for All Case Rates and Identified PhilHealth Benefits
To our valued eClaims users, We have received a copy of PhilHealth Circular No. 2023-0004, which pertains to the Electronic Data Submission of Statement of Account (SOA) for All Case Rates and Identified PhilHealth Benefits. We would like to inform you
Follow up Ticket #185113
Pa follow up ko po yung ticket ko. Thanks
JULY 14, 2023 | Clarifications on PhilHealth Advisory 2020-0023 - PhilHealth Systems Optimization
To our valued clients, We would like to provide you with an important update regarding the clarifications requested regarding PhilHealth Advisory 2023-0023. This advisory includes crucial information regarding claims impacted by ongoing system optimizations.
JULY 14, 2023 | Bizbox Hospital Information System is CERTIFIED KONSULTA PROVIDER
To our valued clients, BizBox is pleased to announce that we have successfully completed and passed the Konsulta accreditation process with PhilHealth. We have undergone thorough testing and submitted all the required documentation, resulting in our official
JULY 12, 2023 | PhilHealth Update on Ongoing Optimization Efforts and Proactive Response to Affected Claims
To our valued clients, This is an important update regarding the ongoing optimization efforts and the proactive response of PhilHealth regarding claims that may have been impacted by these activities. These optimization efforts are geared towards improving
JULY 11, 2023 | Update regarding PhilHealth Optimization Activities - Proposed Submission Schedules
To our valued clients, We've received communications confirming ongoing optimization activities by PhilHealth ITMD based on internal messages from Regional Offices (PRO) shared on our Facebook Group. We've also received advisory notices validating PhilHealth
JULY 07, 2023 | Intermittent downtime of the eClaims web services
UPDATE as of JULY 10, 2023 - 8:30 AM Dear eClaims user, During our initial testing today, we encountered connection errors on certain servers that were reported as online. To address this issue, we attempted to migrate to other servers in order to ensure
JULY 10, 2023 | Continuous Intermittent downtime of the eClaims web services
UPDATE as of JULY 10, 2023 - 1:00 PM To our valued clients, We would like to inform you that we have implemented stringent monitoring of the eClaims web services and are continuously conducting tests as we migrate to different servers in search of a stable
Follow up ticket
Follow up ticket #186127
eClaims URL or PHIC web service is not available as of this moment.
eClaims URL or PHIC web service is not available as of this moment.
JULY 04, 2023 | Bizbox Update - Accredited Konsulta Service Provider
To our valued clients / @everyone, BizBox is pleased to announce that we have successfully completed and passed the Konsulta accreditation process with PhilHealth. After rigorous testing and submission of the required documents, we received official confirmation
JULY 03, 2023 | eClaims Webservice Connection
Update as of 3:00 PM Based on our recent monitoring and testing, we are pleased to inform our valued clients that the eClaims services are gradually being restored. You may now resume testing your connections and submitting claims through the system.
JUNE 30, 2023 | Important Notice: End of Support/End of Life for Older Versions of Bizbox EXE
Dear Valued Bizbox HIS Users, We would like to bring to your attention an essential update regarding the support and availability of older versions of Bizbox EXE (8.26.10.36 to 8.26.12.68). In our continuous effort to provide the best user experience
JUNE 30, 2023 | PhilHealth Circular 2023-0009 - Institutionalization of 156 Hemodialysis Sessions.
To our valued clients, We have recently obtained a copy of PhilHealth Circular 2023-0009, which pertains to the Institutionalization of 156 Hemodialysis Sessions. We have promptly escalated this matter to our Quality Assurance (QA) and Product Owner (PO)
some patient in inpatient list are hidden
good day, we are using version 8.26.14.22 (rebuild), and na notice po namin na may mga specific patient sa inpatient list na hindi po nag soshow or naka hide, mostly po nangyayari sa admitting since sila parati tumitingin at nag uupdate ng patient information.
JUNE 26, 2023 | eClaims Webservices - OFFLINE status
To all eClaims users, We would like to inform you that earlier today, we encountered another intermittent connection issue with the eClaims web services. Despite urgently migrating to the online web service multiple times, we still experienced difficulties
JUNE 23 2023 Beacon Connectivity Graph Issue
To our valued eClaims Portal users, We have recently become aware of an issue regarding the unresponsiveness of the BizBox Connectivity graph displaying the status of Beacon and Philhealth connectivity. Despite both Beacon and Philhealth connections being
Follow up Ticket
Hi Ma'am/Sir, Good Day! Follow up ticket #186127 Salamat at God Bless
JUNE 22, 2023 | Reminder: Execute Software Update for Optimal System Performance
Dear Bizbox Clients and IT Team, This is a friendly reminder regarding the importance of executing the software update for all Bizbox Systems. As the IT department, your proactive involvement in this process is crucial to ensure optimal system performance
JUNE 22, 2023 | Advisory: Reported Issue/Delays with eClaims Services
UPDATE as of 9:20 AM - eClaims Services Restored Dear valued clients, We would like to inform you that our team has completed a thorough check of the eClaims services, and we are pleased to announce that the services have been successfully restored. You
BEACON'S SLOW CONNECTION 06/19/2023
Sir / Madame: Good day po. Baka naman po meron kayong magagawang paraan, slow connection na naman po ang Beacon kanina pang umaga. Wala naman pong advisory na nakapost. Thank you.
MMS - Search Tool for Asset Class and Custodian in Posting New Assets
Good Day Is it possible for a Search Tool bar for Custodian and Asset Class, Because it is difficult to search the custodian since it is a drop down list and also all deactivated user accounts is still shown up in the list of custodian. Thank you
Connection
Hi Good morning, I would like to ask if the connection is still offline/down. Thank you.
Follow up Ticket
Hi Ma'am/Sir, Good Day! Follow up po kami ticket #185176 Salamat at God Bless
JUNE 13, 2023 | eClaims Webservices - OFFLINE status
To all our eClaims users, We would like to inform you that we are currently experiencing an offline status of the PhilHealth webservices since early this morning. This situation may be attributed by the fact that it is our first regular working day of
JUNE 08, 2023 | Notification of eClaims Downtime Issue
Dear Valued Clients, We would like to inform you that we have recently received reports regarding downtime issues with our eClaims system. Upon investigation, we have identified that certain Philhealth eClaims servers were OFFLINE. As a proactive measure,
Follow up ticket
Hi Ma'am/Sir, Good day! Follow up ticket #185176 Salamat at God Bless
Follow-up Ticket #185194
Sir / Madame: Good day. Pa-follow-up po ng Ticket #185194. Thank you.
transmittal and e-claims + button (missing)
Transmittal and e-claims negative apprearance of + button.
Maam follow up ticket no. #184794
Maam follow up ticket no. #184794
Follow up ticket
Follow up ticket #184846 Salamat at God Bless
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