JUNE 07, 2023 | Important Reminder: Upcoming Holiday Break
To all Bizbox users, We would like to inform you about the upcoming long weekend and remind you that June 12th is a regular holiday. During this period, our support services will be operating with limited availability. While we will have a dedicated team
Follow up ticket
Hi Ma'am/Sir, Follow up ticket #184846 Salamat at God Bless
FOLLOW UP Ticket #184837
We would like to follow up our ticket asap. [##184837##]
FOLLOW UP TICKET
INVALID CAST EXCEPTION UPON FILING
FOLLOW UP TICKET!
REPORT SERVER ERROR#184761
Follow up Ticket #184153
for live exe update
PLEASE VOTE IF YOU WANT TO HAVE A REPORT FOR SEPARATED PRESENTATION FOR GUARANTEED H0SPITAL BILL AND PF
Report feature for guaranteed hospital bill that shows separate amount for hospital bill and doctors PF. and if there are more than 1 guarantor, a separate column for each guaranteed amount for hospital bill. Ex: Guaranteed Amount Payment PHIC DSWD Insular
FOLLOW UP TICKET
FOLLOW UP TICKET PO #183728
Follow up ticket po 183197
Follow up ticket po 183197 Thanks
OPTION OR ALLOW TO RESET CASH RECEIPT APPLICATION FOR ONLY SPECIFIC TRANSACTION/S
Hi Ma'am/Sir, Good Afternoon It can be a big help for different facilities especially for those hospitals with huge transactions of HMO,Company & Philhealth related payments. Sometimes it can't be avoided that selected transactions can be misapplied by the users in cash receipts.Currently, the only option is to reprocess the OR to reset the application. How about if OR is amounting a millions and consist of hundreds tagged transactions? I think if you have the feature to reset only the erroneous
problem in sending claims
SIR/MAAM: This is from Jasaan Municipal Hospital, i would like to know why your system is always down? It seems that it bothers a lot on our claims, is there any solution for this? Pls fix the system of Bizbox so that the users can do well on their submission
MAY 29, 2023 | eClaims Webservice Connection
Update as of 10:45 AM Based on our team's recent checking and monitoring, we are pleased to inform you that the PhilHealth webservices are now back online and fully operational. You can proceed with the submission of your claims without any interruptions.
How to print the posted diagnostic medical package in HIS?
How to print the posted diagnostic medical package in HIS?
May 23, 2023 | eClaims Webservice Connection
Attention all eClaims users, We have an important advisory regarding the current status of PhilHealth webservices. At present, most of the webservices are experiencing temporary disruptions and are offline. As a result, we kindly request all users to
Requesting for assistance - Ticket # 183632
Sir / Madame: Good day. May we request for assistance to our ticket # 183632. Thank you and God Bless.
MAY 22, 2023 | eClaims Webservice Connection
To all eClaims users, We sincerely apologize for the inconvenience caused by the issues with submitting eClaims. As we have communicated previously, we have been actively switching to alternative webservices to ensure uninterrupted claim submissions for
May 18, 2023 | eClaims Webservice Connection
To all eClaims users, We would like to inform you that we have been receiving reports regarding errors encountered and difficulties in submitting claims, as well as experiencing slow response times while using the eClaims services. We understand the frustration
May 18, 2023 | Important Reminder: Plan Ahead to Avoid Intermittent Connectivity Issues and Ensure Timely Claims Processing
To our valued eClaims users, To ensure a seamless experience and timely processing of your claims, we highly encourage you to plan ahead and submit your claims prior to the 60-day lapse time or expiration period. Intermittent connectivity issues can sometimes
May 17, 2023 | Advisory Temporary Disabling of Heartbeat Feature in Beacon Portal
To our valued eClaims users, This is regarding the temporary disabling of the Heartbeat feature in the Beacon Portal. As a result of recent system maintenance, we have identified a potential enhancement opportunity for the Heartbeat feature within the
May 17, 2023 | 1.0.10 Update
To all HRP Users, The following is a list of features and Known Issues for the 1.0.10 update. You may view the attached image for the list of the New Features for this update, or click the link below to be redirected to the KBA. https://helpdesk.biz
May 15, 2023 | Optimizing Report Generation: Recommendations for Improved Performance
To our valued clients, We understand the importance of generating reports quickly and efficiently, and we would like to share with you some recommendations that we have compiled to help improve report generation, avoid loading issues, and optimize your
MAY 15, 2023 | Important: Understanding Intermittent Connection Issues with eClaims Submission
To our valued eClaims users We are aware that our valued eClaims users have been experiencing intermittent connectivity issues when submitting eClaims to PhilHealth over the past few weeks. We understand that this problem can be frustrating and disruptive
VERY SLOW NA PO ANG SYSTEM GENERATE PO AND SUBMIT AND SAVE PO NG PATIENTS
GOOD DAY PO SOBRANG BAGAY NA PO NG SYSTEM SOBRANG DAMI PA PO NAMING ENCODE
MAY 08, 2023 | eClaims Webservice Connection
To all eClaims Users, The PhilHealth eClaims Webservices experienced intermittent connection or downtime earlier today. We are currently working closely with PhilHealth to resolve the issue as quickly as possible, but we are also looking into other active
MAY 11, 2023 | Philhealth Circular for Mandatory Discounts - Guidelines
To our valued clients, This pertains to our prior post about the Philhealth Circular for Mandatory Discounts. While we constantly remind our valued clients of the requirements that are necessary for compliance, we would like to specifically remind all
intermittent connection
Hi Ma'am, We cannot proceed with our encoding, especially in searching for the employer's name. We tried several times but still, the connection is still loading. Thank you.
Follow up ticket # 182519
Sir / Madame: Good day. Makiki-assist po sa ticket # 182519. Thanks.
Follow up Ticket #182406
Hi, Can I follow up this ticket #182406? Just urgent. Thanks
Followup Ticket #181998
Good day, Followup Ticket #181998
FOLLOW UP TICKET #179998
Ma'am/Sir: Greetings! Following up pending ticket: Ticket ID: 179998 Subject: Unable to generate the Summary of Senior Citizen Discounts Report Thank you and have a great day!
Follow up ticket
Follow up ticket #179195 Thank you
Follow-up Ticket # 180943
Sir/Mam, Good day! Follow-up lang po ticket#: 180943. Thank you.
Follow up Ticket #181656
Follow up Ticket #181656
Follow up ticket
Follow up ticket #180623 Thank you
MAY 03, 2023 | Important Announcement - Increased Ticket Volume
To all our valued clients, We wanted to take a moment to reach out and address an important matter that may impact your experience with our HelpDesk Support Team. As our business continues to expand, we have seen a significant increase in the volume of
Customization of HIS.
Good morning. Mag papaquote po sana kung magkano ang pagcustomization ng system. Thank you.
May 03, 2023 | Application of Mandatory Discount
To all our valued clients, We would like to inform you once more that PhilHealth has issued a circular regarding the application of Mandatory Discounts. As a service provider, we would like to ensure that our clients are aware of these guidelines and
AP Reconciliation Reports
Has anyone had existing reports for AP Reconciliation? Thank you!
April 26, 2023 | BizBox Advisory: Holiday Reminder
To all BizBox Users, We would like to inform everyone that Labor Day is a regular holiday on Monday, May 1st. This is a gentle reminder to submit your claims ahead of time to avoid any inconvenience for any technical issues that may arise. We will be
pa follow up po
#181495 #181431
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