Follow up Ticket
Hi Ma'am/Sir, Follow up ticket #180616 Salamat at God Bless
FOLLOW UP TICKET
Good Day! Follow up ticket #181171 Thank you.
Follow up Ticket
Good Morning po, follow up ticket #180616 Thank you and God Bless
follow up ticker
Follow up Ticket #180616 Thank you
April 04, 2023 | eClaims Webservice Connection
To all eClaims users, Philhealth eClaims has been experiencing intermittent to no connection. Currently, some users are unable to access or proceed with Philhealth transactions/submissions. Our Team is working and in close coordination with PhilHealth
FOLLOW UP TICKET (URGENT)
Good Day Ma'am/Sir, Follow up ticket no. #180771. The ticket is still unassign, we also tried to call all the hotlines numbers but no answer. Thank you
April 19, 2023 | BizBox Advisory: Holiday Reminder
To all BizBox Users, We would like to inform everyone that the Eid'l Fitr (Feast of Ramadhan) on Friday , April 21st, is a regular holiday. We join our Muslim brothers and sisters in love and harmony as we observe and celebrate Eid'l Fitr, also known
Follow up ticket
Hi Ma'am/Sir, Follow up ticker #180616 po.. Thank you and God Bless
FOLLOW UP TICKET
Good Day Ma'am/Sir, Follow up ticket no. #180771 Thank you
Automatic Restart application
Good day! how to fix this? We cant proceed logging in to the system. See attached documents for reference. Hoping for response azap.
follow up ticket
Follow up ticket #180616
Last Name Not Required Option
sana meron option or checkbox na hindi required si lastname upon encoding or searching meron po kasi patient na name lang talaga ang meron, walang lastname. Meron na po kami 5 patient na firstname lang ibang lahi po. ang temporary solution namin ay nag
Please Include Required for In-Patient Only .Activate Validation of Frequency and Route in Route in Requisition and Post Charges.
Activate Validation of Frequency and Route in Route in Requisition and Post Charges. Please Include Required for In-Patient Only Required = Required to In-Patients, ER and OPD Optional = Pedeng ibypass na mag encode. Required IPD Only = Required only
Follow up Ticket #180099
Good Day Ma'am/Sir, Follow up Ticket #180099 Thank you po
FOLLOW UP TICKET
Good Day Ma'am/Sir, Follow up ticket no. 178993. Thank you.
Connectivity Problem (04/04/2023)
Sir / Madame: Good day. Verify ko lang po kung may problema po ba ngayon sa server ng Beacon? Upon checking po kase, Online lahat ang server ng PHIC, ayos din po ang speedtest ng internet namin. Nahihirapan po kase makalog-in at makapagprocess ang aming
Automatic Room Charge
Gooafternoon. ask ko lang po if merong automatic room charge. Thank you and God Bless.
FOLLOW UP TICKET NO.
Good Day Ma'am/Sir, Follow up ticket no. 178993. Thank you.
Follow up Ticket #178816
Follow up Ticket #178816
FOLLW UP TICKET
FOLLOW UP TICKET #152116
FOLLOW UP TICKET PO
FOLLOW UP TICKET PO #179600, #178937
MARCH 16, 2023 | BizBox Advisory: Lenten Break Reminder
To All Our Valued Clients, Greetings of Peace. In observance of the Lenten season, and as a yearly BizBox tradition, we will be having our Holy Week break starting April 03, 2023 until April 07, 2023. Regular operations will resume on April 11, 2023.
March 28, 2023 | eClaims Webservice Connection
To all eClaims users, The eClaims Webservice is currently Offline. We have coordinated this with the PHIC Office and are still waiting for a response. The users will encounter issues or be unable to proceed with their PhilHealth transactions and/or submissions.
Beacon
Maam/Sir Bat po hangang 50 patient nalan po nagegenrate na patient sa beacon?
ERROR ENCOUNTERED UPON TRANSMITAL
GOOD DAY!! I WOULD LIKE TO REQUEST FOR ONLINE ASSISTANCE , DUE TO ERROR ENCOUNTERED UPON TRANSMITAL. WE DO HAVE CLAIMS THAT WILL PASS DUE TODAY, YOUR URGENT RESPONSE ON THIS MATTER IS HIGHLY APPRECIATED. THANK YOU AND GODBLESS!
CF2 GENERATES TO PDF/A
Hello mga Sir/Ma'am, Hindi po kaya pwede na yung generate cf4 ay pwedeng isave and convert it immediately to pdf/a nalang? Reason is as per our region po kasi, mandated po kami na magupload ng scanned CF4. Hoping! Thank you.
March 28, 2023 | BizBox Advisory: Application Of Mandatory Discounts
Reminding everyone About The Application Of Mandatory Discounts. Mandatory discounts such as Senior and PWD 20% Discount should be applied to ALL Hospital Charges including Professional Fees before deducting the Philhealth Benefits. The VAT shall first
March 27, 2023 | eClaims Webservice Connection
To all eClaims users, Philhealth eClaims has been experiencing intermittent to no connection this morning. There are users that are currently unable to access or proceed with Philhealth transactions/submissions. Our Team is working and with closed coordination
Post Professional no Credit in cash receipt
Goodmorning, mag pasok sana kami ng payement, Di po pumapasok yung payment, Wala lumalabas na Credit sa PF ng doctor pero sa SOA meron, dalawang patient na po yung nagkaganyan,
Follow up ticket
Hi, follow up po kami ticket #176529 Thank you
UNABLE TO UPLOAD ECALIMS
1.0.9 Update
To all HRP Users, The following is a list of features and Known Issues for the 1.0.9 update. You may view the attached image for the list of the New Features for this update, or click the link below to be redirected to the KBA. https://helpdesk.bizb
Refile claims
Good day po. Mam makikisuyo po sana for assistance po. Di po namin marefile yong mga deferred claims po namin dahil nadelete na po yong account namin sa bizbox po..paano po kya namin ito marefile sir.yong claims sa community isolation po
March 17, 2023 | Beacon Portal Schedule Deployment.
To all Beacon Portal users, This is to inform everyone that there will be a system deployment for the Beacon Portal on March 21, 2023, from 6:00 PM onwards. All Beacon Portal users will experience downtime while the network maintenance is ongoing. This
Quotation Sub Component
Good day, We would like to raise an idea that will benefit especially the Gov Retained DOH Hospitals with HIS integrated with EHR. That would be the "Quotation Sub Component". This module is the same when performing "Post Charging" and "Requisition."
UNABLE UPLOAD DOCUMENTS
ROWENA'S BIRTHING HOME CANNOT UPLOAD THE DOCUMENT. MATERNAL MONITORING AND FP FORM.
Follow up ticket
Hi Ma'am/Sir, Good Day! Follow up ticket #176529
follow up ticket
Hi, follow up po kami ticket #176529 Thank you
Follow up Ticket
Follow up ticket #176529 Thank you and god bless
Follow-up Ticket
Sir/Mam, Good day! We would like to follow up on the status of our request. The ticket numbers are as follows: 174074 173828 169559 164974 165205 175711 Thank you and stay safe.
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