Follow up Ticket ##198290
Pa follow up lg po pls
Follow up ticket
Follow up ticket #198137 Salamat at God Bless
NOVEMBER 11, 2023 | Bizbox-ChatBot Access Guidelines
Bizbox-ChatBot Access Guidelines We've officially launched the Bizbox Chatbot for our clients today. We're thrilled to invite you to be a part of the initial testing phase! Your support, feedback, and suggestions are invaluable in refining and enhancing
NOVEMBER 3, 2023 | Invitation for Client Participation: Testing of New Bizbox Chatbot Integrated with WhatsApp
"Invitation for Client Participation: Testing of New Bizbox Chatbot Integrated with WhatsApp" This is a gentle reminder to our valued clients regarding the upcoming commencement of testing for the new Bizbox Chatbot integrated with WhatsApp which will
Cause of Death Check Box can't click
Hello Sir/Ma'am, Cause of death cannot be check in the post final diagnosis. Patient cannot be discharge due to this issue. Any possible way to fix it? thank you.
Follow up ticket
Hi Ma'am/Sir, Good day! Follow up Ticket 196483 Salamat at God Bless
Follow-up Ticket # 197484
Sir / Madame: Good day. May we ask your assistance regarding our ticket # 197484? Thank you and God Bless.
OCTOBER 31, 2023 | Introducing Bizbox-ChatBot integrated with WhatsApp
Dear Valued Clients, We are excited to inform you that we are embarking on a journey to enhance our support services and offer you a more streamlined and efficient customer experience. As part of these efforts, we will be conducting testing of a new support
Long Weekend Reminder
Dear Valued Clients, We wish to provide you with early notice regarding the upcoming observance of the following holidays and an extended weekend: October 30, 2023 - Barangay and SK Elections November 1, 2023 - All Saints Day November 2, 2023 - All Souls
Message Tool
The ff are for improvements po. 1. Please include po ng audio notification for new messages. (same sa ancillary) 2. Also i think it's better if pwede pong gumawa ng groups. 3. Much better din po if ung mga resign employee or inactive user po ng system
Follow up ticker
Follow up Ticket 196483 Thank you
OCTOBER 25, 2023 | Antivirus Recommendations and Security Reminders for Windows Server
Dear valued clients, In light of the recent security challenges affecting some government servers and private institutions, which have resulted in security breaches, several of our valued clients are seeking guidance on how to bolster the security of
EHR / HRP System
HI team. Hoping to enlighten us on the ff: 1. can we use one server for both EHR and HRP? if yes what specific specification of server we need? 2. can we use EHR /HRP using cloud? what are the pros and cons. 3. what is you best recommendation for EHR
Follow up tickets
Follow up tickets #197026 and #196483 Thank you
Follow up Ticker
Follow up Ticket #196483
Follow up Ticket
Follow up Ticket #197026 Salamat at God Bless
PHILHEALTH SERVER
Greetings! Down pa rin po ba ang server ng Philhealth? Di pa rin po kami makapag generate ng PBEF at makapag save ng CF4. Thank you!
OCTOBER 17, 2023 | Efficient Claims Statutory Management: Leveraging Beacon and HIS Tools
To our eClaims users, To ensure our clients are well-informed about adhering to claims' statutory periods, it is essential to emphasize the significance of submitting claims within the initial 60-day statutory window. Additionally, we would like to highlight
SYSTEM ALERT IN BIZBOX PHILHEALTH
Dear Ma'am/Sir, Any idea why this happen? Upon uploading my eClaims a SYSTEM ALERT just pop-up. Attached herewith is screenshot of the said alert. Hoping for your immediate action to this matter. Thank you!
HIS - Audit Trail for MGH Clearance Solution for (No previous audit trail for MGH Clearance only in current records)
Good Day, I would like to request a fix regarding to my concern on 'No previous audit trail for MGH Clearance only in current records' on your next exe update. There should've been a save entry on every previous MGH Clearance inside the Audit Trail. Can
NAVIGATION NAWALA PO IBANG ICON
HIS - CUSTOMIZED AN ACTIVE CHECKBOX BUTTON UNDER ROOM PRICE SCHEMES,PRICING SCHEMES,PRICE GROUPS
Good day everyone! I would like to suggest this feature to be able to remove inactive ROOM PRICE SCHEMES,PRICING SCHEMES, and PRICE GROUPS must have an "ACTIVE CHECKBOX BUTTON" under Hospital Information System (HIS).
OCTOBER 6, 2023 | Cybersecurity Awareness Month: Protecting Your Digital World
Cybersecurity Awareness Month: Protecting Your Digital World October is Cybersecurity Awareness Month, a time to focus on the importance of safeguarding your online presence and data. In today's interconnected world, cybersecurity is everyone's responsibility.
October 05, 2023 | eClaims Webservice Downtime
To our valued clients, At the time of this notification, we are currently experiencing a complete downtime or offline status of the eClaims web services. Rest assured, we have promptly escalated this matter to PhilHealth Main for their thorough evaluation
OCTOBER 04, 2023 | Important Notice Regarding eClaims Transmittal Process Issues
Dear valued clients, We have received concerns from some of our clients regarding certain submitted claims. These claims initially indicated a successful eClaims Transmittal Process, as confirmed by email notifications stating successful transmission.
OCTOBER 03, 2023 | Restoration of PhilHealth eClaims Webservices and Ongoing Performance Monitoring
Dear valued clients, PhilHealth has officially confirmed the restoration of their websites and portals, including the eClaims-related functions, in a formal advisory issued on September 29. Our team has independently verified this information. We would
October 02, 2023 | PhilHealth Website and Member Portal are back online!
www.philhealth.gov.ph https://www.facebook.com/PhilHealthOfficial/posts/713454134143012
GCASH (MOBILE WALLET MODE OF PAYMENT)
We kindly ask for your support in voting to include Gcash and other mobile wallets as alternative payment methods to add in the future HIS exe update due to the extensive use of mobile wallets for payments. Thanks :)
SEPTEMBER 27, 2023 | Ensuring Data Resilience with the 3-2-1 Backup Strategy
"Ensuring Data Resilience with the 3-2-1 Backup Strategy" Given the constant threat of malware and potential infections, we emphasize the importance of maintaining daily and up-to-date backups of your databases and reports, which should be stored offsite.
Eclaims mapping error
bakit po kaya di ko masave yung na map kung medicine? salamat.
SEPTEMBER 25, 2023 | 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘 from DICT - Technical Advisory on the Medusa Ransomware
The Department of Information and Communications Technology (DICT) released on Sunday, September 24, a Technical Advisory on the Medusa Ransomware for the reference of government agencies and the public. As stated in the Advisory, the Medusa Ransomware
SEPTEMBER 24, 2023 | PhilHealth Update on the information security incident
PhilHealth Update on the information security incident: PhilHealth assures that the personal information of its members has not been compromised, and they can still avail of benefits at accredited health facilities. The Corporation is working diligently
SEPTEMBER 23, 2023 | OFFICIAL STATEMENT ON TEMPORARY SYSTEM DOWNTIME
To our valued clients, We would like to share the official statement from PhilHealth regarding the ongoing system downtime that we are currently experiencing. We kindly request your patience as we anticipate a swift resolution to this matter. Rest assured,
SEPTEMBER 22, 2023 | Ransomware Attack Prevention: Essential Advisory and Proactive Tips
Dear valued Bizbox users and IT team, In light of the increasing threat of ransomware attacks, we want to provide you with essential guidance on how to protect your systems and data from potential threats. Here are some proactive steps you can take to
SEPTEMBER 22, 2023 | eClaims Webservice Connection
To all our eClaims users, Today, we have encountered an interruption in the eClaims web services, as reflected in the current status of ECWS. Our team is actively engaged in investigating this issue and closely monitoring the ECWS link for eClaims web
SEPTEMBER 22, 2023 | Important Maintenance Plans to Safeguard Your System's Reliability and Security
Dear HIS users and IT team, We have recently shared updated Server Recommended Specifications and provided reminders regarding the End of Life for certain Operating Systems and SQL software from Microsoft. These reminders are a part of our ongoing commitment
ICD-10 Codes
How to input ICD-10 Codes in Step by Step?
Voucher number limited digit
is it possible to extend the digits accepted in the voucher number up to 12? as of now it is accepting up to 10 digits.
Two (2) or more QTY of Examinations with Reader's Fee
The current working in HIS and FMS, only one requested/post-charge examination will be recognized in exam upshot and FMS -> Post Reader’s Fee Payables. But not all examinations/procedures can be charge or done to the patient at once especially if the
Missing value .PIN claim form 4 Processing
Q: anyone experience unable to generate XML in CF4? error "missing values .PIN" .
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