Please note that this update is not limited to EXE deployment assistance — it also covers all Professional Assistance requests performed onsite, inclusive of the adjusted service rates moving forward. Should you prefer BizBox to handle this on your behalf — whether online (during office hours or after office hours) or onsite — this remains available as a Professional Assistance service, subject to our standard service rates, which have also been reviewed and adjusted moving forward. You'll always be informed of the applicable rate in advance, and no chargeable work will proceed without your authorization.

Swipe through the FAQs above for answers to common questions — including who's affected, what remains free, and how to avoid additional charges.

Should you have any questions or need assistance getting your IT team set up, please don't hesitate to reach out to your Account Manager, or log a ticket through our Helpdesk Portal at helpdesk.bizbox.ph.