Dear Valued Clients,

We hope this message finds you well. We want to inform you in advance about the upcoming observance of Ninoy Aquino Day on August 21st. As this day is a national special nonworking holidays, we would like to communicate our operational plans and support arrangements during this period, as well as some essential reminders. 

**Limited Online Support:**

While we recognize the significance of this holiday, Bizbox remains committed to assisting you with any urgent concerns you may have. Our team will be providing limited online support to address critical matters that require immediate attention. Please reach out to us through our online support channels for prompt assistance.

**Submitting Tickets for Non-Urgent Issues:**

For non-urgent matters, we kindly ask that you submit a support ticket through our helpdesk portal. Our team will address these issues according to our regular schedule. Your patience is appreciated as we work to provide assistance and resolution.

**eClaims Transactions and Planning Ahead:**

We encourage you to plan ahead for all eClaims related transactions. As the holiday may impact certain processes, taking proactive steps will ensure the smooth progression of your operations. Should you require any assistance with eClaims during this time, do not hesitate to reach out to us for guidance.

**IT Team Check and Maintenance Activities:**

In addition, we kindly request that your IT team review and ensure the active and secure status of all backups and other related maintenance activities. This proactive measure ensures the stability and security of your systems during this period.

We sincerely appreciate your understanding and cooperation. Our team at Bizbox remains dedicated to providing the support and service you need, even during holidays. We look forward to continuing our partnership and assisting you in every possible way.

Thank you and have a meaningful Ninoy Aquino Day.

Best regards,

Bizbox Team