AUGUST 21, 2024 | Ninoy Aquino and National Heroes Day - Support Reminders

AUGUST 21, 2024 | Ninoy Aquino and National Heroes Day - Support Reminders

Ninoy Aquino and National Heroes Day - Support Reminders 

Dear Valued Clients,
 
We wish to inform you that our support services will be operating with limited availability on August 23, 2024 (Ninoy Aquino Special Non-working Holiday) and August 26, 2024 (National Heroes Day), due to the extended holiday period.
 
Support Details:
Limited Online Support: A dedicated team will be available to handle urgent matters. However, please expect longer response times.
Non-Urgent Requests: For non-critical issues, please submit support tickets through our Helpdesk Portal. These will be addressed according to our regular schedule upon resumption.

Recommendations:
eClaims Transactions: To minimize disruptions, we advise planning your eClaims transactions in advance. Should you require assistance, please contact us beforehand.
IT Maintenance: Ensure that your backups and system maintenance are up-to-date to support system stability and security.

Resources:
Helpdesk Portal: Access our Knowledge Base Articles, manuals, and additional resources at Helpdesk Portal.
BizBox ChatBot: Utilize our ChatBot for immediate assistance.

We appreciate your understanding and patience during this period. The BizBox team remains dedicated to providing support even during holidays.

Best Regards, 
The Bizbox Team