Dear Valued Clients,

 

We wish to inform you that our support services will be operating with limited availability on August 23, 2024 (Ninoy Aquino Special Non-working Holiday) and August 26, 2024 (National Heroes Day), due to the extended holiday period.

 

Limited Online Support: A dedicated team will be available to handle urgent matters. However, please expect longer response times.

Non-Urgent Requests: For non-critical issues, please submit support tickets through our Helpdesk Portal. These will be addressed according to our regular schedule upon resumption.

eClaims Transactions: To minimize disruptions, we advise planning your eClaims transactions in advance. Should you require assistance, please contact us beforehand.

IT Maintenance: Ensure that your backups and system maintenance are up-to-date to support system stability and security.

Helpdesk Portal: Access our Knowledge Base Articles, manuals, and additional resources at Helpdesk Portal.

BizBox ChatBot: Utilize our ChatBot for immediate assistance.

We appreciate your understanding and patience during this period. The BizBox team remains dedicated to providing support even during holidays.