AUGUST 27, 2021 | Bizbox Service Level of Agreement
To all Bizbox Clients,
We would like to invite everyone to review our updated Service Level Agreement (SLA). You may refer to the latest SLA in our Helpdesk Portal, under the Getting Started topic in our KBAs. Kindly take your time in reviewing this standard document that defines our commitment and the level of service to our clients. We wish to meet all your expectations in order to provide you better products and quality services.
We work constantly to improve our services and innovate features to make our products better for you. As a result, we may need to update the Service Level of Agreement (SLA) from time to time to accurately reflect our services and practices. We will only make changes if the provisions are no longer appropriate or if they are incomplete, and only if the changes are reasonable and take due account of both parties' interests.
For clarifications, comments, and suggestions, you may call us on the provided mobile hotlines below:
Globe: +63917 8918884
Globe(2): +63995 2348378
Smart: +63908 8122688
Sun: +63922 8095901