Dear valued clients, 

We would like to take this opportunity to provide you with an update on the current status following the release of the optimizations advisory a week ago.

As part of the optimization process, PhilHealth has recommended specific timeframes for claim submissions to facilitate the overall improvements. While we are diligently monitoring the webservices status, it's important to note that intermittent connection issues may still occur during the designated timeframes. We sincerely apologize for any inconvenience this may have caused.

It is crucial to acknowledge that, due to the high utilization of the system during this optimization period, intermittent incidents may still arise. As we await the completion of the ongoing optimization activities, the performance and availability of our system will continue to be reliant on PhilHealth's webservices. Despite any challenges faced, we remain optimistic that PhilHealth's ongoing optimizations will be successful and concluded in the near future.

Bizbox, Inc.