Hi Bizbox,

Could you please clarify when the process of removing the 1st document in the RTH claims, which contains multiple documents of the same type, will start? Will this action be initiated prior to the rebuild or upon the installation of the rebuild?

To clarify, in a scenario where two files are uploaded under a specific document type, but each of these files contains multiple documents that were divided to meet file size requirements, should we delete the first set of multiple documents or just the initial single file?

Thank you!