Dear Valued Clients,

We wish to inform you that we are currently experiencing a higher volume of ticket submissions than usual. This increase is directly linked to the recent implementation of the new PhilHealth Case Rates, as well as tickets related to DOH EMR online report submissions.

As you are aware, we have recently rolled out the latest executable update to address these changes. However, it is anticipated that BizBox HIS users will need to undergo an update once full cycle testing is completed. We will make every effort to accommodate your update or rebuild schedule.

Please be assured that our team is working diligently to address each ticket in a timely manner. However, due to the high volume of requests, there may be some delays in our response times. We kindly ask for your understanding and patience as we prioritize and address each ticket on a first-come, first-served basis.

Thank you for your continued trust in our services, and we look forward to assisting you further.

Regards,