Dear Valued Clients,

In observance of Holy Week, our support services will operate with limited availability during this period.

While a dedicated team will be on duty to assist with urgent concerns, please expect slightly longer response times than usual. We sincerely appreciate your patience and understanding.

Our team remains available for critical concerns. You may reach us through our online support channels for assistance.

We also encourage you to submit a ticket via our Helpdesk Portal. Please be assured that your ticket will be queued and addressed in the order it was received. Updates regarding the schedule and further assistance will be provided directly through the ticket.

System Maintenance Reminder: Please ensure your backups are active and secure, and that regular maintenance activities are performed to maintain system stability.

Helpdesk Portal Resources: You may also visit our Helpdesk Portal for Knowledge Base Articles (KBA) and user manuals.

Important Reminder:

For facilities with claims nearing the end of their statutory filing period, we strongly encourage you to

submit your eClaims in advance.

Thank you for your continued support, and we wish everyone a meaningful and peaceful Holy Week.

Best regards,

BizBox Support Team