To all our valued clients,

We wanted to take a moment to reach out and address an important matter that may impact your experience with our HelpDesk Support Team. As our business continues to expand, we have seen a significant increase in the volume of tickets that we receive from our valued clients. While we strive to respond quickly to every ticket, we apologize if you are experiencing delays in our response times at this time.

We recognize that this delay may cause you inconvenience and frustration, and we sincerely apologize for this. We want to assure you that we are doing everything possible to expedite our response times and address all issues and concerns promptly.

Please know that we value your business and appreciate your patience during this delay. We assure you that we are diligently working to improve our response times and provide you with the best customer service possible.

We also encourage clients to visit our Helpdesk Portal for Knowledge-Based Articles (KBA), Release Notes, and other relevant documentation pertaining to Bizbox solutions and features.

Please do not hesitate to contact our hotlines if you have any pressing issues that require immediate attention. We will prioritize your issue and do our best to resolve it as quickly as possible.

Thank you for your continued support and understanding.