JULY 16, 2024 | Important Announcement: Update on Service Charges

JULY 16, 2024 | Important Announcement: Update on Service Charges

Dear Valued Clients,
We wish to inform you about an upcoming revision to our standard service charges, scheduled to take effect in August 2024.
At BizBox, our commitment to delivering quality software solutions and services remains unwavering. Over the past decade, we have strived to maintain our standard service charges at competitive levels within the industry. We recognize that our pricing has been notably among the lowest in the software development sector. However, due to various factors such as increasing operational costs, market dynamics, economic considerations, and investments in human resources and technological advancements, we find it necessary to reassess our pricing structure.
Effective August 1, 2024, adjustments to our service charges will be implemented. While we understand that any change in pricing may raise questions, we want to assure you that this decision was made after careful consideration and analysis. Our aim is to continue providing you with the exceptional service and support you've come to expect from us, while also ensuring the sustainability and growth of our business.
This adjustment will enable us to:
  • Comply with evolving regulatory requirements and industry standards, including those set by DOH, PhilHealth, NPC, ISO, and others.
  • Continue investing in research and development to innovate and enhance our offerings.
  • Expand Customer Support and implement advanced support technologies.
  • Ensure competitive compensation for our team members to retain top talent.
  • Maintain and improve the reliability, security, and performance of our software and services
We value the trust you have placed in us, and we remain dedicated to delivering value to your organization. If you have any questions or concerns regarding this adjustment, please don't hesitate to reach out to your Account Manager.
Thank you for choosing BizBox Inc. as your software partner. We look forward to continuing to serve you.

Best Regards,
BizBox Team