Dear valued clients,

We want to emphasize the value of using the PhilHealth Reconciliation Summary Module (RSM) as a crucial resource to verify the successful submission of specific claims. If you encounter transmit errors or issues while uploading eClaims due to intermittent connections, webservices, or related technical problems, please be aware that some submissions might have already been successfully transmitted and recorded in the PhilHealth database. These successful transmissions are often reflected in the PhilHealth RSM.

To avoid any potential issues with duplicate claims, we recommend taking precautionary measures before resubmitting claims that encountered "transmit error" or "upload eClaims error." Please refer to the provided guidelines and steps in the attached image.

By following these steps and verifying the existence of an existing record for the claim in the PhilHealth RSM, you can ensure a smoother claims processing workflow and contribute to a more efficient healthcare service experience for all parties involved.

If you have any questions or need further information, please don't hesitate to contact our support team. Thank you for your attention to this matter, and we remain committed to serving your needs effectively.

Bizbox, Inc. Team,