To our valued eClaims users, 

To ensure a seamless experience and timely processing of your claims, we highly encourage you to plan ahead and submit your claims prior to the 60-day lapse time or expiration period.

Intermittent connectivity issues can sometimes impact the smooth transmission of eClaims data. While we are actively working with PhilHealth to report and resolve related downtime of eClaims webservices, planning ahead can help you avoid any potential disruptions or delays.

To navigate this situation effectively, we kindly request your adherence to the following guidelines.