We would like to inform you about the upcoming long weekend and remind you that June 12th is a regular holiday.

During this period, our support services will be operating with limited availability. While we will have a dedicated team on duty to assist you with any urgent matters, please note that response times may be slightly longer than usual. We appreciate your patience and understanding in advance.

To ensure a seamless experience and to avoid any inconvenience, we recommend submitting any pending claims or urgent matters ahead of time. By doing so, we can address them before the long weekend begins and minimize any potential delays.

Please note that while our support services may be limited, our online resources and self-service options will remain available 24/7. You can access our knowledge base, FAQs, and other helpful materials on our helpdesk portal [https://helpdesk.bizbox.ph/portal/en/kb/articles-1].

We appreciate your cooperation and understanding in this matter. Should you have any urgent concerns during the long weekend, please contact our available hotlines. We will strive to assist you within the limited hours of operation.

Note: If you experience difficulty reaching our hotlines due to high call volume, we kindly suggest utilizing alternative methods for assistance. For non-urgent concerns, we encourage you to submit a ticket through our online platform. Additionally, you may leave a text message, and our dedicated agents will respond to you as soon as they become available.

Thank you for your attention to this matter, and we wish you a pleasant long weekend ahead!