To our valued eClaims users 

We are aware that our valued eClaims users have been experiencing intermittent connectivity issues when submitting eClaims to PhilHealth over the past few weeks. We understand that this problem can be frustrating and disruptive to your operations. Please rest assured that both Bizbox and PhilHealth are actively collaborating to resolve all reported issues and ensure a reliable eClaims submission process.

Intermittent connectivity issues with eClaims web services can be caused by various factors. To help you better understand the situation, we have compiled a list of potential causes of intermittent connectivity issues, as well as recommendations for avoiding being affected by this issue and planning ahead accordingly.