May 18, 2026 | Scheduled Maintenance Advisory
Dear
Valued eClaims Clients,
Please be
advised that there will be a scheduled system maintenance for eClaims today, May 18, 2026, from 10:00 PM to 12:00 AM.
During this time, access to the BizBox eClaims Beacon
Portal may be temporarily unavailable or limited, and users may not be able to
process claims.
This scheduled
maintenance is for updates in the Beacon Portal related to the addition of
claims forms in compliance with PhilHealth Circular No. 2026-0005, Annex B:
Additional Diagnostic Services for Antenatal Care Form.
We sincerely
apologize for the short notice and any inconvenience this may cause. Rest
assured that our technical team is working to complete the maintenance as
quickly and efficiently as possible.
Reminders
After Maintenance
For Beacon Users:
Please clear your browser cache and ensure the
time range is set to “ALL TIME” to avoid access issues or errors.
For
PIS/HS8 Users:
Please retrieve your token by navigating to: Global
Settings > Beacon Settings, then click the button beside "Access
Key".
Once you
have cleared your cache or retrieved your token, you may resume processing your
claims.
— The
BizBox Team.