Dear Valued Clients,

Please be advised that the BizBox Helpdesk team will have limited availability on November 1 due to the observance of All Saints' Day, as well as on November 4 for a scheduled team training day. This training will help us improve our support processes, ensuring an even higher level of service in the future.

During this period, we encourage you to make use of our Knowledge Base Articles (KBA) and participate in our community chats:

• Knowledge Base Articles (KBA): Our KBA provides a wide array of guides, troubleshooting tips, and resources on frequently encountered topics.
• Community Chats: Connect with peers to exchange insights, address common inquiries, and access support from other experienced users in our network.

Gentle Reminder
To our hospital IT professionals, please ensure that daily backups and reports are securely maintained. We also recommend submitting eClaims ahead of these holiday breaks to prevent any disruptions in service.

We appreciate your understanding and patience as we work to strengthen our support team’s expertise. Thank you for your continued trust in BizBox.

The BizBox Team