Dear eClaims users, 

We would like to inform you of reports received from several clients encountering error messages during the submission of claims. Please refer to the attached image for details. This matter has been promptly forwarded and escalated to our QA/DEV team and subsequently relayed to the PhilHealth team for assessment.

We have been advised by the PhilHealth main team that this issue has been coordinated with their technical team for assistance and resolution. Rest assured that we will keep you updated on any progress or developments related to this particular issue. At this time, we kindly request your patience and advise against submitting tickets concerning this case, as updates will be provided on our Facebook page and helpdesk portal accordingly.

Thank you for your understanding, and we appreciate your cooperation.

Bizbox HD Team