good day maam/sir, we received 18 RTH transmital from philhealth indicating  " WITH ERRORS IN CF4 XML FOR  REFERRAL TO SERVICE PROVIDER TO FIX AND RE-FILE" other rths claims also indicating "NO RECORD FOUND IN ESOA" but on the otherhand upon checking ESOA has been made before submitting. 

"tinanong din po namin before si philhealth kung bakit no record found in esoa pero pag inoopen naman namin yung claims na yun may uploaded esoa naman, ang sabi po ni philhealth baka daw po problem ng system provider namin. 

we are worried baka po sa lahat ng claims namin mag rth dahil sa error na nangyayari.