Scheduled System Maintenance for eClaims - February 24, 2026

Scheduled System Maintenance for eClaims - February 24, 2026

Dear Valued Client,

Please be advised that there will be a scheduled system maintenance for eClaims on February 24, 2026, from 08:00 PM to 10:00 PM.

During this maintenance window:

  • Access to the BizBox eClaims Beacon Portal may be temporarily unavailable or limited.
  • Users will not be able to submit, view, or process claims until the maintenance is completed.

We sincerely apologize for the short notice and any inconvenience this may cause. Please rest assured that our technical team is working diligently to complete the maintenance as quickly and efficiently as possible.

This maintenance is intended to enhance the system’s performance, stability, and reliability, ensuring that the eClaims system continues to function smoothly and preventing unexpected downtime or errors in claim processing.

Steps to Take After Maintenance

For Beacon Users:

  1. Clear your browser cache and set the time range to “ALL TIME.”
    • This ensures your browser loads the latest system updates.
    • It helps prevent login issues or missing data after the maintenance.

For PIS/HS8 Users:

  1. Restart your PIS application.
  2. Retrieve your token via Global Settings.
    • This ensures your system reconnects properly with the updated eClaims server.
    • It helps avoid errors when processing claims.

Once these steps are completed, you may continue processing your claims as usual.

We greatly appreciate your patience, understanding, and cooperation during this scheduled maintenance. Following these steps will help ensure a smooth transition and uninterrupted claim processing after the system update.

Best regards,
BizBox Team