SEPTEMBER 22, 2023 | eClaims Webservice Connection

SEPTEMBER 22, 2023 | eClaims Webservice Connection

To all our eClaims users, 

Today, we have encountered an interruption in the eClaims web services, as reflected in the current status of ECWS. Our team is actively engaged in investigating this issue and closely monitoring the ECWS link for eClaims web services. We sincerely appreciate your patience during this period. 

In response to this situation, we have taken immediate action by reporting and escalating the matter to our partner, PhilHealth Central, as we did not receive any prior notice or information regarding this incident.

To ensure you stay well-informed, we will regularly provide updates on both our Facebook page and Helpdesk Portal. Given that this downtime affects all eClaims users, we have chosen to centralize updates in these channels. We kindly request our valued clients to refrain from creating additional support tickets related to this matter. Your understanding and cooperation are of the utmost importance to us.

Bizbox Team