URGENT FOLLOW-UP: Pending Support Tickets Affecting PhilHealth eClaims Submission

URGENT FOLLOW-UP: Pending Support Tickets Affecting PhilHealth eClaims Submission

Dear BizBox Helpdesk,

Good day!

We would like to urgently follow up on the status of our pending support tickets. It has already been 11 days since these tickets were created, and we have not yet received a resolution.

Pending Ticket Numbers:

  • 314001
  • 313878
  • 313683
  • 313673
  • 313669

This concern has become urgent, as we currently have seven (7) patients with pending PhilHealth eClaims that cannot be submitted because the requested enhancement has not yet been implemented.